Customer Support
- 365 days round the clock Help Line through Toll free number - 1800-11-55-33
- Online Information regarding ID Card and Claim status through our website.
- Cashless facility (Without any upfront payment) through network hospitals across the country.
- Quick and hassle free settlement of cashless & reimbursement including pre and post hospitalization claims.
- Prompt redressal of grievance, if any.For any query contact us
Network Hospitals
- Park has empanelled a number of fully equipped hospitals / nursing homes across the country, which have agreed to provide cashless hospitalization services to our members on production of photo identity card issued by us.
- Names of these Hospitals can be searched at Hospital Network.
- Issuance of ID Card and User Guidebook
- ID cards along with comprehensive user guidebook issued within 3 days after receipt of Policy documents from the Insurance Company
- The policies, unaccompanied by photographs, are however, enrolled under information to the customer with a request to provide the photographs. For details contact our call center or for online information please go to “Search Insured”
Settlement & payment of claims
- We at our end make all effort to settle claim within 3 days from the receipt of complete information / documents. For any enquiry contact the Call Centre and for online status please click “Search Insured” .
- Maintenance of policy & claim records
- For online status please click “Search Insured”